Contact Us

Going Luxury Contact Details – We are doing our best but the contact hours may be reduced due to current restrictions. If you cannot get through by phone or live chat then please email us. You can expect a reply usually within a few hours.

Please get in touch with us via one of the methods below. Alternatively you can find answers to common questions using our FAQs section.

Going Luxury
Westmead House
Westmead
Farnborough
Hampshire
GU14 7LP

Tel: 0207 0303960

Email: [email protected]

Opening hours

Telephone Lines Open Monday to Sunday 09:00 – 23:00

Live Chat Available: 09:00 – 23:00, 7 Days A Week

Going Luxury Limited Registered in England and Wales Company No: 05642720
ABTA Number: P601X
ATOL Number: 3634

Going Luxury is a specialist trading division of 2Bookaholiday which is part of The Broadway Consortium established in 1948. Other specialist holidays we offer include Egypt Escapes, Aegean Holidays, CHC Holidays, Kresten Holidays, Going Turkey. We are a member of ABTA (number P601X) and ATOL (3634) and are obliged to maintain a high level of service by ABTA’s Code of Conduct. ABTA members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We offer ATOL protection and are compliant with the ATOL Package Travel Directive and we issue you with the official ATOL certificate at time of booking to confirm this offering our customers complete financial security. Utilising our independent status, we really can offer impartial advice and find our customers their ideal holiday, we work with hundreds of major suppliers to ensure this.

Since 2005 we have gradually been compiling a portfolio of the best luxury hotels in our most popular destinations. We only collect the finest hotels with great reviews and awards that offer the highest level of luxury holiday. Then we continue to liaise very closely with these hotels to obtain the best rates, free upgrades and added extras for our well deserving customers. We only ever contract rates for the best rooms in these hotels so no-one will ever be disappointed once they get to resort. Our customers have access to in resort representation for any of their holiday requests and there is a 24 hour emergency contact number provided.

We provide the very highest level of customer service from our UK based call centre with all of our fully trained service agents expertly versed in all of the hotels that we work with, with many of them having first hand experience. We also work very closely with every airline flying from the UK so we can offer the best rates and flight times possible and all our holidays can be arranged with a wide selection of finishing touches to make that break extra special, airport hotels and lounges, private resort transfers, car hire, extra legroom seating on the flight are all available at the lowest rates.

The Going Luxury Test – As the name suggests, at Going Luxury we do only collect the best luxury hotels in our property portfolio. Hotels of a certain standard that stand out from the crowd with an emphasis on value for money so that expectations are always exceeded. We do, however, understand that whilst some hotels can be verified luxury, there are also some hotels that can supersede luxury & we try to help our clients make the right choice for their well-deserved break by classifying them with aptly awarded certificates.

Certified Silver

4-5-star properties always with customer reviews/feedback & an emphasis on providing good service with excellent value for money.

Certified Gold

Official 5-star properties that excel where their contemporaries lag with excellent reviews, usually award winning & a taste for the finer things in life.

Certified Platinum

Only the very best, award winning properties will feature here. It is not a pre-requisite for these hotels to be expensive but there will be no expense spared.

The Going Luxury Collections – We have a selection of ‘Holiday Types’ in which we have categorised our properties to help you find your perfect getaway with ease.

Ultra All-Inclusive

Going Ultra – Hotels with a choice of at least 4 restaurants & 3 bars for you to choose from included.

Adult-Only

Going Romantic – Child free properties with an emphasis on couples enjoying some much need R’n’R.

Super Beach

Going Beach – Hotels set directly on some of the best (usually private) beaches to be found.

Family & Kids

Going Family – The best family favourite properties with excellent kid’s clubs & entertainment to keep everyone happy.

Private Pools/Jacuzzis/Swim-Ups

Going Private – Properties with rooms offering private pools, swim up rooms, hot tubs or Jacuzzis.

Boutique

Going Boutique – Smaller properties with a more intimate, personal touch & an emphasis on great service.

Spa

Going Spa – Properties with fantastic onsite Spa facilities, often award winning & accompanied by other great relaxation services.

Waterpark Holidays

Going Splash – Properties with fantastic onsite water parks.

Long Haul

Going Far – Holidays that are further afield; exotic, luxurious & just for you.

City Breaks

Going City – We collect the only best value, luxury hotels set in prime, central locations in this portfolio.

Cruise & Stay Holidays

Going Cruise & Stay – Holidays with a cruise snuck in for good measure, maybe for a week, maybe for just a day.

Going Bucket

Holidays of a lifetime that are there to be chalked off one by one.

2Bookaholiday.com Ltd trading as Going Luxury. Registered in England and Wales Company No: 05642720
ABTA Number: P601X
ATOL Number: 3634

2Bookaholiday.com Ltd trading as Going Luxury Registered Address In England
Going Luxury
Westmead House
Farnborough
Hants
GU14 7LP

Head Office/Registered Address
Broadway Travel Limited
5th Floor
Hitchin Road
Luton
Bedfordshire
LU2 7XH